1. Overview & Scope
This Privacy Policy describes how WelFAS ("we", "our", or "us") collects, uses, stores, and protects personal information when you use our mobile application and related wellness services.
By using WelFAS, you agree to the practices outlined in this policy. If you do not agree, please discontinue using our app and services.
2. Data We Collect
We only collect information necessary to provide, personalize, and improve your wellness experience:
- Account Data: Full name, email address, password hash, subscription status, and communication preferences.
- Wellness & Metric Inputs: Height, weight, target wellness goals, meal logs, hydration logs, sleep metrics, and activity logs.
- Optional Profile Data: Information such as Date of Birth and Gender are strictly optional and used only if provided to fine-tune recommendation algorithms.
- Scan Inputs: Facial photos, body photos, meal images, and health report documents uploaded by you for analysis.
3. Face and Scan Data Policy
We handle sensitive facial and biometric-related inputs with extreme care and privacy protections.
Key Privacy Safeguards: Face data is never used for user tracking across apps, facial recognition identification, surveillance, or advertising targeting. Raw scan images are discarded once analysis results are generated.
4. Third-Party AI Data Sharing (Google Gemini)
To provide advanced nutritional estimations, skin profile metrics, body alignment feedback, and health report summaries, WelFAS integrates with third-party Artificial Intelligence processing providers.
Third-Party Provider Disclosure: Facial, body, food, and health-report images you submit are transmitted to our third-party AI analysis provider, Google Gemini, strictly for image analysis and metric extraction.
- Explicit Permission: Before any image or scan is transmitted to Google Gemini, the app presents an explicit permission prompt detailing what data will be sent and requesting your affirmative consent.
- Data Safeguards: Google Gemini processes scan inputs under strict data privacy and security commitments equal to or stronger than those in this policy.
- No Data Sale: We do not sell your personal, health, or image data to any third party.
5. How We Use Your Data
Data collected by WelFAS is used exclusively for:
- Generating personalized wellness recommendations, meal plans, and posture insights.
- Facilitating scheduled appointments and progress reviews with wellness professionals.
- Managing account security, subscriptions, and customer support.
- Maintaining software performance, stability, and bug resolution.
6. Data Retention & Security
Scan numerical results and generated summaries remain in your account history so you can track your progress over time. You retain full control over your historical records.
We employ industry-standard technical, administrative, and physical safeguards including encryption in transit and at rest to safeguard your personal health information.
7. Your Privacy Rights & Account Deletion
You have complete autonomy over your personal information. Within the app, you may:
- Access & Export: Request a copy of your stored account data and scan history.
- Modify & Update: Change or clear optional fields (e.g. height, weight, dietary preferences) at any time.
- Delete Account: Permanently delete your account and all associated historical data via the in-app Settings > Security > Delete Account flow.
8. Medical & Wellness Disclaimer
WelFAS is designed for general wellness support and self-care tracking. It is not a medical device, nor does it provide clinical diagnosis, treatment, or medical advice.
Always consult a licensed medical professional before beginning new dietary regimens, fitness programs, or wellness treatments.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact our Data Protection Officer:
WelFAS Support Team
Email: support@cynosurewelfas.com
Website: cynosurewelfas.com